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2860 S Highland Ave, Lombard, IL 60148, USA

Reviews

We just stopped by to check this place out and LOVED it! We casually walked around and sat in many sectionals until we sat in one that we didn’t want to get up from. That’s when Laura found us. Probably the most down to earth sales person we have ever had. We wanted to re-arrange to make sure it would still look OK. Laura had no issues with this and even got some helpers. Will definitely be back to buy more and will definitely ask for Laura Heiting when we do.

★★★★★

-theros1093

I've purchased multiple items from The Dump for great deals. The Dump has a wide range of options to choose from. I could easily spend hours in there. In two trips, I bought two beds, a nightstand, two couches, and two accent chairs. Each time I worked with the sales representative, Stephanie Taylor. I am often reluctant to work with sales representatives because they can be pushy and fail to consider my concerns. Stephanie listened to my goals and purchase objectives. She is knowledgeable about the inventory. Most importantly, she was mindful of my budget. In all of my purchases, I never felt like I was sacrificing quality/aesthetics for a lower price. Stephanie was wonderful to work with--she's practical and kind. Also, I'd be remiss if I didn't mention Tony. I believe he is a supervisor. He also went above and beyond to provide a quality customer service experience.

★★★★★

-Erin Vaughn

We had a great experience going to The Dump. It was our first visit. We’ll be back again. We found exactly what we were looking to purchase. Our salesperson, Laurie, was outstanding. The Dump is a must if you are looking for furniture. It will be our first stop in the future.

★★★★★

-M

The Dump has a great selection of unique furniture items. Mark Bochenek was especially great to work with; incredibly knowledgeable on the inventory and showed me exactly the right pieces which fit my criteria. He even went above and beyond by arranging delivery while I was traveling, and communicating during off hours due to my limited availability. The great service and unique selection (not to mention good prices) will bring me back again.

★★★★★

-Kevyn Schwab

Great furniture at great prices. The sales agent was very helpful and not pushy. They were very informative about the furniture I was viewing. They helped me pick out the perfect chair. I can’t wait to get it home.

★★★★★

-Kevin Thomas

Outstanding experience. All of the staff we interacted with were very knowledgable and friendly. Our salesperson, James Knapp, made our first time visit to The Dump absolutely wonderful. We'll be back.

★★★★★

-Douglas Jubic

Great store, merchandise is amazingly beautiful and the employees are just the best. I will definitely go back to get everything I want!! If I could I would give them 10 stars + because of the service.

★★★★★

-Zandra Santana

If you're looking something not all of the other furniture stores have you got to check out the Dump. They rotate in new stuff all the time, walking once around the store is not enough plan on at least two or three laps in order to get a good idea of what they have. Great Furniture great people great prices... furniture shopping trifecta.

★★★★★

-david miller

The service was amazing!! Very caring and personalized, they will go all the way to take care of you and guide you. I was able to get everything I was looking for and for an amazing price. I will definitely will go back!

★★★★

-Zandra Santana

We bought a leather reclining love seat and two matching recliners. Sales people were very friendly, not pushy at all. All their furniture is extremely nice. Will be back. Delivery was prompt. If you haven't shopped there, you really should check it out. The place is huge. They are only open every Friday, Saturday and Sunday.

★★★★★

-Michele Esposito-Killeen

The sales consultant Marilyn Wheeler at the Dump in Lombard IL was excellent. Her genuine personality was welcoming. We ended up purchasing a kitchen table set, bedroom furniture and family room furniture. I am a SATISFIED customer and will definitely refer people to her.

★★★★★

-Sheriece Ortiz

Never heard of this place prior to seeing their advertisement on the while visiting in the Chicago area over the labor day weekend..saw it was basically right across the street from my hotel.. decided to pay them a visit and WOW WAS I IMPRESSED! In addition to the very large floor space I saw all types of beautiful and gorgeous furniture and accents and was shocked at the reasonable prices.. prices that looked to good to be true.. I saw high-end furniture names & designs at crazy low prices.. I look forward to going back to see them th the next time I'm up in the Chicago area of Downer's Grove..😚💥

★★★★★

-A Google User

We worked with your salesman, TX, and he was great! He gave us space to let us do our browsing, and answered our questions when we had them. He showed us areas where further markdowns than the rest of the store had been taken, because he knew what he had in his inventory and thought we might like a piece or two. The store had a lot to offer for what we were looking for, and the prices were quite reasonable.

★★★★★

-Chris Boddy

We had a great experience going to The Dump. It was our first visit. We’ll be back again. We found exactly what we were looking to purchase. Our salesperson, Laurie, was outstanding. The Dump is a must if you are looking for furniture. It will be our first stop in the future.

★★★★★

-M

My salesperson was amazingly awesome! He exuded great wisdom and information about the products and patience for helping me to choose the best mattress option for me. The delivery was fast and easy. Will definitely revisit The Dump for any of my future purchases.

★★★★★

-Tatiana Carter

Marilyn was such a excellent sales woman. The delivery was fast and friendly. It was so pleasant we went back today to buy an area rug. Thanks again for making my wife happy. Happy Wife = Happy Life

★★★★★

-Kevin Lawler

Sort of feels like a flea market when you enter, but they do have a really nice variety of rugs. The sales people try to up sell you pretty hard, but are generally very helpful. Clean space overall! Wish there was more mid century type of furniture. Their style is definitely aimed at suburban homes with room to spare. And some very questionable rug patterns, thankfully we found what we were looking for!

★★★★

-Blair Woerfel

A lot of unique stuff!!! The staff are friendly and like to answer a lot of questions. It is also a very interesting concept, the stuff are cheaper than if you were to go anywhere else.

★★★★★

-Celtic Stitch

The dump is a high class dump. They are only open on the weekends and have a very eager sales staff. Their selection is astounding compared to most other furniture outlet stores. They have a decent clearance selection and the store is huge! Bring your cash because there are no holds and plenty of unique items for any room in your house!

★★★★★

-Laura Murphy

This is the second time purchasing furniture here and we will be back again. The quality of furniture is great and they have a very large selection. The sales people are helpful and not pushy. Only complaint is the check out process is painfully long. Otherwise the shopping exsperience and selection is great!

★★★★★

-Brittany Carroll

This is our second time coming to The Dump and it is still well worth the drive for us! They have incredible prices and excellent customer service. The sales people are around but don't pester you like at other furniture stores. I highly recommend The Dump to anyone looking for a great deal. #happycustomer

★★★★★

-Sara Reitzel

Had a most pleasant experience & highly recommend The Dump - we were prepared to make the purchase ( knew exactly what we wanted & replied to the only greetings received upon entry). Eric Breitenbach knew exactly what he had in the store that met my stated need. Voila!! Our Maryland reclining small couch, w matching reclining chair, fit perfectly! Delivery was equally pleasant 3 days later and my house has narrow doorways. Highly recommend The Dump! Tip: have hours to spend OR know what you want!!

★★★★★

-Patricia Liberty-Baczek

Went in for a mattress and actually had a decent experience. Not pushy. Just there when we needed to ask questions. Wasn't at all like most furniture stores and the pack of hyenas waiting for you as you come through the door. Will be back to This Dump

★★★★

-Randy Wallace

Plenty of parking. Quality furniture at unbeatable prices! Helpful yet not pushy sales staff. Found what I wanted right away. Totally satisfied with my experience and purchase.

★★★★★

-Nichole Gelas

Purchased two beds, one standard and the other was adjustable bed. Good prices for both. Fast delivery. Delivery men were awesome. Very careful of surroundings when going up the stairs .installed adjustable bed and standard bed in no time at all. Removed our old beds and frame. Pleasant experience.

★★★★★

-Bonnie Meccia

Had a great experience at The Dump today. We went in looking for new living room furniture and left with a new sectional sofa that we loved. The salesperson was great, I'm really sad that I can't remember his name now. He listened to what we wanted and was great about showing us options in every price range. My only comment is be ready for LOTS of salespeople asking if you need help. I was floored by the sheer number of reps, but they did back off politely when asked. We also had one salesperson try to steal us away from our original rep which I thought was very unprofessional. Overall experience was good, just wish they were open during the week too.

★★★★★

-T. V.

The Dump was recommended to me by a close friend who had just bought a home and had bought most of her furniture here. After what seemed like forever of looking for the perfect living room set I decided to check them out. I regret not coming here in the first place. The selection and prices are great! I bought my living room set and a couple pieces for the rest of my house that I am completely in love with. I will recommend you to everyone I know!

★★★★★

-Rosanna Lopez

Purchasing and delivery experiences were great. Love that you can track the truck to give you a better idea of timing the day of delivery. Another overall positive experience!

★★★★★

-Erin Ruden

The sales associate was super helpful. She listened to what we wanted and helped us choose the sofa that was right for us. She did not try to push the most expensive sofas. She worked within our budget. We got a great sofa that we love.

★★★★

-Laura Brendemuhl

Just came in to check the store out and left with a great deal on a new mattress! Service was attentive without being overwhelming. Very unique items in one section of the store and almost everything else you need for the home.

★★★★★

-Maria Chavez

The mattress I got was affordable nice and firm. My sales person Eric was amazing and very knowledgeable. He really knew his stuff. Applying for credit was easy as 1,2,3 as well. Overall great company. I will recommend them.

★★★★★

-Helen Elam-Louisville

I purchased a dining table & 3 chairs at the Dump. They are great. I wanted a 4th chair but they didn’t have any more one of the drawbacks of buying at liquidator. Otherwise the table & chairs are great. The delivery service was great too. Very good customer service.

★★★★★

-L White

Laurie was amazing to work with and very helpful. She went above and beyond and helped us get the couch we really wanted. Highly recommend this place and her as a go to sales rep. We'll be back soon for more pieces for our home.

★★★★★

-Ryan Watson

We love The Dump because we can always find what we are looking for. Great prices for quality products (furniture, carpeting etc). They do have a delivery company. Suggest you check everything. We didn't receive the dining room table insert.

★★★★★

-Ronnie Adamo

My salesman William Taylor was great. William was very knowledgeable and very helpful. I started looking for a new bed a year and a half ago. I was fed up. I spent almost two hours with William Taylor at the Dump and finally purchased a bed. The selection at the Dump is the best and William helped me to make the right choice. I will leave further feedback after I spend more time sleeping on my new mattress.

★★★★★

-Ken Sorrells

The furniture was a good deal, the Personnel were very friendly! However the whole process of getting out of the store and getting our furniture seem to take longer than it should have. It seems like the computer system is slow, only the manager is allowed to access certain parts of the system, and some things could be picked up in the back of the store versus other things you have to go to the warehouse to pick up. Nevertheless, I likely would return to look for furniture again in the future.

★★★★

-Michael Roth

Love the furniture they have! new items come in every week. The sales team is awesome and have a lot of payment options! Once you become a customer, they have fun sales events! I am telling all my friends & family to check this store out!!!!

★★★★★

-Dawn McGady

I've had a great experience here a few times purchasing a few items for my home. Craig was a really nice guy and sold us our new couch for our first home. We bought our dinning room table and mattress here the prior year with no issues.

★★★★★

-Will Matthews

I usually hate going furniture and mattress shopping. The lurking, the tracking, the pressure from the commissioned based sales people. However our experience at The Dump was nothing like that. Our sales person, Lisa and her all knowing mattress king Eric were amazing. We were listened too and guided in the right direction. We went in looking to replace our mattress and come out with a new bedroom set and living room set also. Not because the pushed us, but because they let us wonder around at our own pace. From beginning to end Lisa, Eric and everyone at The Dump made our shopping experience fantastic. Way to go! We will be back!

★★★★★

-Michele Oldenburg

Staff are always helpful and knowledgeable. As its advertised, they are name brands for less the price. Just be cautious of their deals though. It will look less expensive, but it will not include the stuff you want to come with it. Although, even if you add it al up, you still get way less than buying it somewhere else. Been here a lot of times, and some employees did say it is their part time job. So don't expect to have the same sales person the next time you come back. -1 star for less style options on dinning sets.

★★★★

-Anonymous Person

My husband and l were looking for the bedroom set that l had been seeing online for about a month. We decided to go the Deerfield location and was disappointed because it had sold out in the location but, Chris, our salesman found it in another state, and he showed us an ideal bedroom set that was just as stylish as the one we had wanted at the same price. Chris was very patient, respectfully accommodating me and my husband to find exactly what we wanted at an acceptable price. I liked the fact that we were not overwhelmed with sales staff meeting us at the door and allowing us to view what was available before asking to be helped. Victoria at checkout was very pleasant and informative. Excellent experience👍

★★★★★

-Meli J.

Purchased a 4 piece living room set. Went in for only a sofa. The price for the complete set was so great we got all 4 pieces. Wonderful quality. You have to visit The Dump, you won’t be disappointed. Went to 3 other stores first. Prices were high & quality was low. Love, love this store!

★★★★★

-mary anne Plos

Purchased two beds, one standard and the other was adjustable bed. Good prices for both. Fast delivery. Delivery men were awesome. Very careful of surroundings when going up the stairs .installed adjustable bed and standard bed in no time at all. Removed our old beds and frame. Pleasant experience. Just received a lift chair we purchased last Friday. Chair is awesome. Having surgery in February so this chair is not only good looking and comfy but also will come in handy for knee surgery. Delivery men were very careful as chair is heavy and had to be taken up to second floor.

★★★★★

-Bonnie Meccia

My husband and I were surprised at how big The Dump was. As soon as we came in we were greeted and asked what we were looking for. He took us to the the recliner sofas and the ones we liked he explained each one to us. He let us decide what one we liked. Then he took us to the recliner chairs and we did the same thing again. He was really great. He didn't rush us at all. It was a very nice experience.

★★★★★

-Cindy Goethel

Bought a recliner for Mom for Christmas. Shopping was easy and a quick in and out. When we realized that it was the wrong size, we went back the next day and the salesperson was right there ready to help. We exchanged the chair and Mom loves it. Thanks for the great experience and customer service.

★★★★★

-Julie Michael

It was simple, easy and no pressure with salesman hovering over you. They answered questions but didn't make us feel obliged to buy. We did end up buying but only after getting all the information we needed and our questions answered by Mark. Mark knew his stuff, answered all our questions and made us feel comfortable purchasing our mattress and bed set. We will definitely be buying again

★★★★★

-Hector Martinez

Inability to leave a message and get a response from "customer service" even though the people who answered the phone in another state indicated they would send an email and someone would call me back. There should be some means by which a person ca be reached even on closed days. My salesman was outstanding. His name is Mr. Ken Arnold. He was courteous, personable, and went above and beyond to get the item I wanted in the time frame I needed. Thank you, Mr. Arnold.

★★★★

-Pamela Goodman

This was our first time going to the dump. Prices were pretty typical for couches, some even a bit more. But then, as we explored the store, we stumbled upon the clearance section and found a beautiful couch for less than $500. That allowed us to get it's matching love seat for under $500 too! Sturdy, Beautiful, perfect for taller people and good bones. The sales associate let us browse and appeared just when we needed him! Two thumbs up for the Dump! If you don't let the name of this store discourage you, you might just find a hidden gem!👍🏾

★★★★★

-She Pisces

By far one of the best furniture service ever. The owner is very knowledgeable and very friendly. The prices are beyond reasonable. The service was beyond excellent and on point. The service was extremely easy and delivery was fast and on time. Impressive!

★★★★★

-Kari Manning

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